If you focus on outsourcing the repetitive tasks that can be carried out remotely, your local team will be able to focus on higher level work and reach more customers. Outsourcing also allows you to save much more costs compared to direct hiring
How we hire
Our unique recruitment process is based on over 10 years of experience in hiring reliable and long-term Virtual Assistants for businesses.
We’re proud of our method and endeavour to create harmonious and easy working relationships between our clients and VAs.
Our Recruitment Process
1. Strategy map
During your Discovery Call, we gather all your VA preferences to create a Strategy Map tailored to your business needs.
2. Talent Pool Screening
Once your Strategy Map is approved, our HR Manager screens our talent pool and network to find the right VA. Each candidate is pre-checked for skills, tools, availability, and fit with your business.
3. Executive Panel Interview
Shortlisted candidates join a Panel Interview to assess experience, communication, cultural fit, motivation, tech setup, problem-solving, and work ethic. Feedback is documented for full transparency.
4. Client Interview & Selection
Within 2 weeks, you’ll receive a curated shortlist of top VAs to interview via video call. Our HR Manager joins to guide questions, set role expectations, and support both sides during the 30-minute session.
5. Orientation & Onboarding
Once selected, your Elite Business Partner joins an Orientation Session covering your business, role expectations, work agreement, and Wendy’s Luxury values plus pay, training, and community engagement.
6. Ongoing Support & Management
Our support continues beyond onboarding with weekly check-ins, attendance tracking, HR assistance, and optional progress reports. At Wendy’s Luxury, we provide a VA and a growth partner committed to your business’s success.
Why Join Wendy’s Luxury?
Where your growth is part of our mission.
🔹 Work From Anywhere
Enjoy true freedom with our fully remote positions create your schedule and work from wherever you thrive.
🔹 Empowering, Inclusive Culture
We believe in uplifting every voice. You’ll be part of a diverse, supportive team that values collaboration, respect, and excellence.
🔹 Ongoing Growth & Development
We invest in you. From role-specific training to leadership development, we’re committed to helping you grow personally and professionally.
🔹 Performance-Based Bonuses
We reward results. High performance and client impact don’t go unnoticed expect opportunities for bonus pay and advancement.
Strategy Mapping Session
After your Discovery Call, our Outsourcing Specialist will craft a personalized Strategy Map outlining your exact preferences and business needs:
- Desired roles and responsibilities
- Required skills and experience
- Online availability and schedule
- Tools, software, and tech requirements
- Personality or communication style preferences
Within 24 hours, we’ll review your customized Strategy Map and introduce our proprietary 4-Step G.R.O.W. Model designed to help your business thrive with the right support.
Talent Pool Screening
Once you approve your Strategy Map, our HR Manager begins sourcing your ideal VA by:
Filtering through our vetted talent pool of experienced professionals
Leveraging our extended VA network, referrals, and community groups to find candidates that meet your needs
Each potential Elite Business Partner undergoes a 1:1 pre-screening to assess:
- Skillset and previous work history
- Tech readiness and communication tools
- Availability and alignment with your business model
Executive Panel Interview
Shortlisted candidates are invited to a Panel Interview, where we assess the following:
- Experience and understanding of the role’s business impact
- Online work communication and collaboration skills
- Alignment with Wendy’s Luxury values and culture
- Motivation for long-term virtual work
- Home office setup, internet reliability, and contingency planning
- Personal dynamics that may affect performance
- Situational problem-solving and accountability scenarios
- Growth mindset and notable work achievements
- Openness to discuss factors like salary expectations or availability
- Detailed notes and feedback are recorded to ensure full transparency.
Client Interview & Selection
Within 2 weeks, we’ll present you with a curated shortlist of top candidates. You’ll select which VAs you’d like to interview via video call.
Our HR Manager will coordinate the meeting and join the call to help:
- Navigate interview questions
- Set clear role expectations
- Address any questions from both sides
Interview time: ~30 minutes
Need guidance? Download our Client Interview Guide to help you feel fully prepared.
Orientation & Onboarding
Once your Elite Business Partner is selected, we’ll onboard them through a structured Orientation Session, which includes:
- Overview of your business and expectations
- Timeline, responsibilities, and deliverables
- VA Work Agreement review
- Commitment to our Wendy’s Luxury Oath, promoting excellence in service
We’ll also cover:
- Compensation structure and bonus opportunities
- Attendance policies for upskilling sessions
- Culture engagement activities
- Community giving and volunteer initiatives
Ongoing Support & Management
Our service doesn’t end at onboarding — this is just the beginning.
You’ll receive full post-placement support, including:
- Weekly performance check-ins during the nesting period
- Attendance tracking and time management oversight
- HR support including payroll, issue resolution, and appraisals
- Optional progress reports and continued optimization
At Wendy’s Luxury, we don’t just assign you a VA — we match you with a growth partner and remain by your side every step of the way.
Your business deserves nothing less than excellence. That’s what we deliver.